Once your car warranty runs out, do you need to continue your service with the dealership or are you better off going with an independent service centre?
This is a common question – of course, you can continue servicing with your dealership service but establishing a relationship with a trusted independent service centre can be a great economical move. Specialist Independent Service centres will have fully trained mechanics who are experts in the field – they will get to know your car and understand your concerns. The trick is to choose your independent car service centre wisely.
What to Look for in a Car Service Centre
Are the technicians up-to-date with the latest models and technology? Are you satisfied that they are going to answer your questions and share their expertise? Furthermore, is their equipment up to date?
Clear quotations and pricing information
Will the service centre seek your approval before doing any extras and are they upfront about the work that will be done and the cost of labour? Transparency is a good sign.
Friendly and professional service is expected. In fact, these days you shouldn’t expect anything less.
These days most established businesses will have customer feedback in the form of testimonials and reviews. This will give you a good idea of the quality of service and the level of customer satisfaction.
If you’re the owner of a German vehicle – BMW, Mercedes-Benz, Skoda, Audi or VW– we have a team of experts who can service your car. We are the real deal – bringing your car to us won’t affect your warranty as we are a genuine alternative to dealer servicing. If you’d like to discuss an issue or book a service, don’t hesitate to give us a call.