Once your car warranty runs out, do you need to continue your service with the dealership or are you better off going with an independent service centre?
This is a common question – of course, you can continue servicing with your dealership service but establishing a relationship with a trusted independent service centre can be a great economical move. Specialist Independent Service centres will have fully trained mechanics who are experts in the field – they will get to know your car and understand your concerns. The trick is to choose your independent car service centre wisely.
What to Look for in a Car Service Centre
Are the technicians up-to-date with the latest models and technology? Are you satisfied that they are going to answer your questions and share their expertise? Furthermore, is their equipment up to date?
Clear quotations and pricing information
Will the service centre seek your approval before doing any extras and are they upfront about the work that will be done and the cost of labour? Transparency is a good sign.
Friendly and professional service is expected. In fact, these days you shouldn’t expect anything less.
These days most established businesses will have customer feedback in the form of testimonials and reviews. This will give you a good idea of the quality of service and the level of customer satisfaction.
If you’re the owner of a German vehicle – BMW, Mercedes-Benz, Skoda, Audi or VW– we have a team of experts who can service your car. We are the real deal – bringing your car to us won’t affect your warranty as we are a genuine alternative to dealer servicing. If you’d like to discuss an issue or book a service, don’t hesitate to give us a call.
Audi Quality Assurance
Audi is a luxury German brand with a strong focus on quality. It is a brand that is always listening to customer feedback and making improvements to meet the modern-day driver’s needs. On the Audi blog, Werner Zimmerman – head of quality assurance recently said that Audi looks at the driver’s overall experience with the car. In other words, how the senses react – what do they see, hear, feel and smell. All of these factors make for a superior driving experience. However, these days staying connected while driving is a sought-after feature of a luxury car and that’s taken into account too. Our Audi Mechanics in Melbourne need to stay up-to-date with all the latest advances in car technology to be able to service and repair your Audi.
Driving Pleasure for the Senses
Audi has a strong focus on sound design – the sound they’re after is described as ‘sporty and high quality’. Every component of the car is considered from windscreen wipers, doors and handles to the engine sound. The Audi ‘click’ is the unique and pleasing Audi sound you’ll hear when fiddling with the controls.
Our perception of reality is driven by our sight. Audi has a special aesthetic look and a team of designers and engineers who consider every detail of the car. Everything is considered and contributes to the luxury, ‘feel-good ‘atmosphere. All components of the car must match and flow easily. Carbon, wood, paint and leather all work together to ensure the pigments and light refraction cause no disturbance in the look.
Audi has a team who run chemical analysis of the vehicle parts and their role is to development fragrant and pleasing smells to enhance the driving experience. There shouldn’t be any strong odours – no musty or sharp smells. The new car fragrance is chemically added to the materials of the car, but the chemicals are not harmful to human health. The aim is to create a neutral and subtle new car smell.
All of these factors blend into the creation of a luxury driving experience that is Audi
Owning and maintaining a luxury vehicle such as an Audi requires skilled and knowledgeable mechanics. At Volks Affair we understand the concepts behind each of the luxury brands we service, and we are able to ensure your car is maintained and serviced to keep it in top condition. If you’d like to book a service, call us today or make an online enquiry.
Buying a used car can be challenging so our expert VW mechanics from Volks Affair in Melbourne have provided some good tips.
Step 1 – Research
Look into the year, make and model – all car manufacturers, including Volkswagen have less than stellar years. If you know the year, make and model then you can see if there have been any reported issues across the line. The issue may be easy to fix but being aware of any potential issues can help with price negotiation.
Look at the safety ratings for the car – these are based on real-life accidents. ANCAP Safety Ratings will give you an idea of the car safety rating when the car was new but check the Used Car ratings too.
If you are happy with the year, make and model – the next step is to check the vehicle’s history. Determine if it’s been in any accidents or had other issues that could lead to future problems.
Volks Affair suggests asking these questions when looking for a used VW:
- How many owners has the vehicle had?
- Is the vehicle currently registered?
- Is the car insured?
- What mileage does it get?
- Has it been involved in any crashes (major or minor)?
Step 2 – Pre-purchase Considerations
- Road Worthiness certificate and Record of Regular Servicing
Ask for the paperwork – legitimate sellers will have this all-in order before listing the car.
- Cleanliness of the interior
A cared for car will be clean and well looked after without any splits or tears in the upholstery
- Condition of the body and paint
Faded paint will show exposure to the elements and indicate that the car has been parked outside for long periods. Look out for obvious bumps and scrapes in the body that may be costly to repair. Check for signs of rust and DIY repairs that may not be up to industry standard.
Check that the tyres have worn evenly – if they haven’t it could be a sign that the alignment is out. Don’t forget to check the condition of the spare.
We are an independent service centre specialising in German Vehicles. If you own a VW don’t hesitate to give us a call and book a service with our top-rated VW mechanics.
Hybrid cars are here to stay and if you are the eco-conscious owner of a hybrid German vehicle then you’ll need a trusted electric and hybrid car service team.
Our favourite German brands – BMW, Mercedes-Benz, and Audi – are all producing hybrid cars for the Australian market.
Hybrid Cars and the Australian Market
Australia hasn’t seen the incentives, such as tax rebates, offered by other countries to convert to more environmentally friendly low-emissions vehicles. But us Aussies have been embracing the green lifestyle anyway – opting for cleaner and more fuel-efficient technology. It would be wonderful to see the local and state governing bodies take a more proactive approach and introduce incentives for people to reduce their carbon footprint. It is estimated that road traffic in Australia in responsible for about 13% of greenhouse gas emissions. With the fluctuating and ever-increasing fuel price, green vehicles are a wise choice.
Snapshot of Popular Hybrid Cars in Australia
BMW have a number of hybrid vehicles on the Australian market already with plans to launch more electric models in the future. The iPerformance vehicles are described as a marrying of combustion engine engineering and modern battery technology. The aim is to reduce carbon emissions but still have the luxurious feel and drive that is distinctly BMW. You can use a public charging station to charge the battery or a household socket. The BMW i3 (2013) will get you 130 km on battery and 100km from petrol.
A popular model is the Audi A3 Sportback e-Tron (2014). This is a petrol-electric hybrid with great fuel efficiency and keeps its sporty shape.
Mercedes-Benz is keeping up with their competitors, but their 2015 C-class only offers 31km electric range.
Hybrid cars are something to keep our eye on. Although Australia has been slow in adopting them, it is certainly something that is only going to be enhanced by future technology.
Car Service Specialists
At Volks Affair our speciality is German car service and repair. Our mechanics are professionals and experts in the field. We keep up to date with all the latest in car technology and can offer standard servicing on hybrid vehicles. Volks Affair is an independent car service and repair centre. We pride ourselves on the personal service we give to our customers and the open and honest way in which we communicate. If you own a German vehicle, hybrid or not, and live in Melbourne then look no further than Volks Affair.
If you love your performance vehicle – and let’s face it – who doesn’t, then you need to ensure it is serviced by the right car mechanics. Our skilled mechanics are experts when it comes to BMW, Audi, Volkswagen, Skoda and Mercedes Benz. They know what it takes to keep these superior vehicles in top condition. Today they’re going to give us their top reasons for investing in a German engineered car, be it new or used.
Built for Performance
German engineering is highly sought after. If you’ve ever had the privilege of driving on the speed limitless autobahn, then you’d know how important it is to have a smooth ride at top speeds. Driving a dependable and performance orientated car allows for a luxurious and comfortable journey no matter what your speed. There’s no shaking or jostling – just a quiet, smooth ride – you’ll hit top speeds before you know it.
Tested at Speed
All cars go through safety tests – it’s critical. German cars are tested with the Nürburgring track in mind. In fact, the Nürburgring and automotive development go hand-in-hand. The track puts our favourite German cars through the paces of speed, performance and handling. The track’s range of altitude, turns and steep ascents and descents make it a firm favourite to test car performance and handling.
Always cutting-edge and setting the pace for style and design. BMW, VW, Mercedes-Benz and Audi are all instantly recognisable.
Along with huge brand reputations comes the need to stay ahead of the pack. German vehicle manufacturers are constantly innovating to ensure they are not only up-to-date with the latest technology but also driving it forward.
As cutting-edge and innovative as they are, German cars are also steeped in history. These long-known brands have risen up to become a part of our modern culture. The history of German cars started with the invention of the four-stroke internal combustion engine by Karl Benz and Nikolaus Otto in 1870. From the outset, these famous brands focused on reliability, functionality and quality. These are still the pillars upon which they are built.
The need for German cars to constantly innovate and adapt to the changing demands of consumers means that German car service specialists must also have the latest diagnostic tools and know-how to deal with these advancements. At Volks Affair, we ensure our car mechanics have the technical expertise to repair and service all German brands.
The Mercedes-Benz A-Class is a fabulous entry level vehicle for those wanting a dependable luxury brand. Our Volks Affair Mercedes-Benz service and repair specialists in Melbourne are excited to see the 2019 A-Class Sedan will be offering some cutting-edge technological features.
Spotlight on the 2019 A-Class Sedan
German car specialists say that Mercedes-Benz is continuing on its mission to attract young, tech savvy drivers by offering sleek, sporty and tech packed vehicles. The latest models will meet consumer expectations by including advanced features such as driver-assist and voice-controlled infotainment systems.
Mercedes-Benz manufacturers have proudly claimed that the new A-Class Sedan
is the most aerodynamic production car in the world. Consumers are used to the A-class hatchback, but Mercedes-Benz has revised the A-Class and is launching an A-Class sedan (due to launch in Australian in 2019). This classy addition to the Mercedes-Benz brand is set to attract a younger demographic and pit itself against Audi and BMW drawing first-time buyers with this entry-level model.
Voice controlled technology is a must for a luxury vehicle. Our Mercedes-Benz service specialists are happy to see the A-Class will come with MBUX (Mercedes-Benz User Experience). This infotainment centre has advanced voice recognition software to interpret natural speech patterns. It has a dual screen 7-inch high-resolution setup. Mercedes-Benz is definitely keeping on trend with the inclusion of this intuitive technology.
This compact sedan will have the distinguishing large front grille. It is 4549mm long, 1796mm wide and 1446mm tall. It will have a 7-speed dual clutch automatic transmission and dynamic driving options. You can choose between sports, eco, comfort or individual driving modes.
With driver-assist fast becoming an expected feature in luxury vehicles, our Mercedes-Benz service mechanics list some of the features we can expect with driver assist.
- Lane-change assist
- Lane-keeping assist (the steering wheel pulsates to warn you)
- Automatic emergency braking
- Forward collision warning
- Pedestrian detection
- Rear collision detection when the car is still (this means that brakes will be automatically applied if rear collision is detected. This will prevent you from being pushed into traffic if a car misjudges the stopping distance at a traffic light.)
- Vehicle to Vehicle communication – cars can share data in real time
Independent Mercedes-Benz Service Specialists
If you’re in the market for a luxury German vehicle or you’re already the owner of a top German brand, then you need to ensure your car is kept in good condition. Volks Affair is an independent vehicle service and repair centre in Melbourne. We are German car specialists who offer a genuine Mercedes-Benz dealership alternative. Our car mechanics are experienced and dedicated to keeping up-to-date with the latest German engineering. If you would like to know more about our service, don’t hesitate to contact us.