How to Choose the Best Car Service Centre

mercedes service south melbourne, mercedes-benz

Once your car warranty runs out, do you need to continue your service with the dealership or are you better off going with an independent service centre?

 

This is a common question – of course, you can continue servicing with your dealership service but establishing a relationship with a trusted independent service centre can be a great economical move. Specialist Independent Service centres will have fully trained mechanics who are experts in the field – they will get to know your car and understand your concerns. The trick is to choose your independent car service centre wisely.

 

What to Look for in a Car Service Centre

Knowledgeable mechanics

Are the technicians up-to-date with the latest models and technology? Are you satisfied that they are going to answer your questions and share their expertise? Furthermore, is their equipment up to date?

 

Clear quotations and pricing information

Will the service centre seek your approval before doing any extras and are they upfront about the work that will be done and the cost of labour? Transparency is a good sign.

 

Customer Service

Friendly and professional service is expected. In fact, these days you shouldn’t expect anything less.

 

Reviews

These days most established businesses will have customer feedback in the form of testimonials and reviews. This will give you a good idea of the quality of service and the level of customer satisfaction.

 

Volks Affair

If you’re the owner of a German vehicle – BMW, Mercedes-Benz, Skoda, Audi or VW– we have a team of experts who can service your car. We are the real deal – bringing your car to us won’t affect your warranty as we are a genuine alternative to dealer servicing. If you’d like to discuss an issue or book a service, don’t hesitate to give us a call.

Are You Looking for Audi Mechanics in Melbourne?

 

Audi mechanics display a new audii

Audi Quality Assurance

Audi is a luxury German brand with a strong focus on quality. It is a brand that is always listening to customer feedback and making improvements to meet the modern-day driver’s needs. On the Audi blog, Werner Zimmerman – head of quality assurance recently said that Audi looks at the driver’s overall experience with the car. In other words, how the senses react – what do they see, hear, feel and smell. All of these factors make for a superior driving experience. However, these days staying connected while driving is a sought-after feature of a luxury car and that’s taken into account too. Our Audi Mechanics in Melbourne need to stay up-to-date with all the latest advances in car technology to be able to service and repair your Audi.

 

Driving Pleasure for the Senses

 

Sound

Audi has a strong focus on sound design – the sound they’re after is described as ‘sporty and high quality’. Every component of the car is considered from windscreen wipers, doors and handles to the engine sound. The Audi ‘click’ is the unique and pleasing Audi sound you’ll hear when fiddling with the controls.

 

Sight

Our perception of reality is driven by our sight. Audi has a special aesthetic look and a team of designers and engineers who consider every detail of the car. Everything is considered and contributes to the luxury, ‘feel-good ‘atmosphere. All components of the car must match and flow easily. Carbon, wood, paint and leather all work together to ensure the pigments and light refraction cause no disturbance in the look.

 

 

Smell

Audi has a team who run chemical analysis of the vehicle parts and their role is to development fragrant and pleasing smells to enhance the driving experience. There shouldn’t be any strong odours – no musty or sharp smells. The new car fragrance is chemically added to the materials of the car, but the chemicals are not harmful to human health. The aim is to create a neutral and subtle new car smell.

 

Feel

All of these factors blend into the creation of a luxury driving experience that is Audi

Audi mechanics display the interior of an audi

 

Volks Affair

Owning and maintaining a luxury vehicle such as an Audi requires skilled and knowledgeable mechanics. At Volks Affair we understand the concepts behind each of the luxury brands we service, and we are able to ensure your car is maintained and serviced to keep it in top condition. If you’d like to book a service, call us today or make an online enquiry.

 

Volkswagen Golf: Through the Ages

Volkswagen Golf: Through the Ages

The Volkswagen Service Team at Volks Affair takes a look at one of the most popular models of Volkswagen – the Golf.

1970s – The Volkswagen Golf is Born

Even the Pope owned a Golf – this was Volkswagen’s replacement for the Beetle. The Golf was the new generation of ‘people’s car’. It was meant as a classless, affordable car for everybody. And that’s what it became. Its popularity took off and Volkswagen again proved to know what people were looking for in a car. The small rectangular hatchback – Mark 1 model – was just the right combination of fun, affordability and utilitarianism. In 1976 they launched the GTI edition and a convertible version for those who could afford to spend a little bit extra.

VW Golf Mark 1

1983 – Golf Mark 2 Hits the Market

This update saw the Volkswagen Golf get a little roomier. The look stayed similar – still rectangular but with some updated technology. By 1988 it had sold more than 10 million.

1991 – Golf Mark 3 Shape Shifts

Not so boxy anymore – Volkswagen gave this Model a rounder look and enhanced safety features. The 1990s were seeing a rise in car safety standards – the Golf introduced front airbags to its line and ABS become a standard feature by 1996. The Golf TDI or turbo diesel direct-injection Golf became popular and was the first compact car to have this feature.

1997 – Golf Mark 4 Makes a Slick Debut

Modern, up-to-date and still popular, the Golf 4 rounded their shape some more and future models still have this recognisable design.

2003 – Golf Mark 5 Modernised Further

Keeping its shape the Golf Mark 5 increased the cargo volume and slightly improved the size of the interior. Unfortunately, it faced criticism that the interior seemed cheap.

2008 – Golf Mark 6 Safety First

The Mark 6 improved safety technology and included 7 standard airbags. It received a 5-star safety rating from Euro NCAP. It also addressed the previous critiques of a cheap interior and improved the quality.

 VW Golf with rounder shape

2012 – Golf Mark 7 Proving the Volkswagen Brand Stands the Test of Time

Still popular and still going strong. Our Volkswagen Service Team at Volks Affair in Melbourne are keen to service all types of this popular people’s car. Give us a call and book your service today.

German Auto Mechanics – 5 Quick Car Checks

German Auto Mechanics – 5 Quick Car Checks

Maintaining your German car is our speciality. Our auto mechanics are the experts in knowing how to best service and repair your German brand. VW, BMW, Mercedes-Benz, Audi and Skoda – if it’s one of these German brands, we can service it.

 

Of course, every driver should keep an eye on certain aspects to make sure your car runs smoothly. Here are 5 quick car care checks you can do at home, especially before your long family car trip.

Check your radiator

It’s easy to check your radiator coolant – just check to see that it is between the high and low mark on the overflow bottle. If it’s on the low side, you can top it up. Always wait for the engine to cool before you check and don’t try to remove the cap if the engine is hot. If you’re frequently running low on coolant, you may have a leak and you must contact one of our service specialists.

Check your Engine Oil

Check the oil by removing the dipstick – wipe it clean and then reinsert it. Remove and check that it is between the high and low markings. Ensure you’re parked on level ground when you do this. If you’ve had an oil leak and there’s no oil on the dipstick – do not start the engine.

Check your Tyre Pressure

Before you embark on a long journey – check your tyre pressure. You will find the advised tyre pressure inside the front door or in the user manual. If your tyres are too flat, you will affect the braking ability of your car and you will increase fuel consumption. Also look at the tread to gauge how worn your tyres are. They should wear uniformly, if not you may have a suspension problem. Routine rotation of tyres can help spread the wear.

Check your Windscreen Wipers

If you haven’t had the need to use your wipers for a while or you’ve noticed that they’re not wiping your windscreen properly then it’s time to replace the wiper blades. This may seem like an obvious check, but you don’t want to get caught in wet weather and struggle with visibility

Check your lights

Another check that may seem obvious but it’s worth doing – check all your lights; headlights, brake lights and indicators.

 

Volks Affair

If you have any vehicle concerns, don’t hesitate to book your car into our service centre. Our Auto mechanics have many years of experience.

VW Mechanics: Tips for Buying a Used VW

Buying a used car can be challenging so our expert VW mechanics from Volks Affair in Melbourne have provided some good tips.

 

Step 1 – Research

Look into the year, make and model – all car manufacturers, including Volkswagen have less than stellar years. If you know the year, make and model then you can see if there have been any reported issues across the line. The issue may be easy to fix but being aware of any potential issues can help with price negotiation.

 

Look at the safety ratings for the car – these are based on real-life accidents. ANCAP Safety Ratings will give you an idea of the car safety rating when the car was new but check the Used Car ratings too.

 

If you are happy with the year, make and model – the next step is to check the vehicle’s history. Determine if it’s been in any accidents or had other issues that could lead to future problems.

 

Volks Affair suggests asking these questions when looking for a used VW:

  1. How many owners has the vehicle had?
  2. Is the vehicle currently registered?
  3. Is the car insured?
  4. What mileage does it get?
  5. Has it been involved in any crashes (major or minor)?

 Looking at a used VW - Mechanic gives tips

Step 2 – Pre-purchase Considerations

  • Road Worthiness certificate and Record of Regular Servicing

Ask for the paperwork – legitimate sellers will have this all-in order before listing the car.

 

  • Cleanliness of the interior

A cared for car will be clean and well looked after without any splits or tears in the upholstery

 

  • Condition of the body and paint

Faded paint will show exposure to the elements and indicate that the car has been parked outside for long periods. Look out for obvious bumps and scrapes in the body that may be costly to repair. Check for signs of rust and DIY repairs that may not be up to industry standard.

 

  • Inspect the Tyres

Check that the tyres have worn evenly – if they haven’t it could be a sign that the alignment is out. Don’t forget to check the condition of the spare.

 

Volks Affair

We are an independent service centre specialising in German Vehicles. If you own a VW don’t hesitate to give us a call and book a service with our top-rated VW mechanics.

Bye Bye Beetle

A red VW beetle in an alley

I guess you could say it’s the end of an era. Volkswagen has announced they will stop production of the iconic VW Beetle in 2019. 

 

I have great memories of roaring around town as a child in my mum’s VW Beetle. Roaring is certainly the right word to describe the loud rear-engine bug of a car. Any conversation had to be yelled over the noise of the engine coming in through our open windows. Hot summer days meant we’d stick to the leather seats and have to peel ourselves out of the car once we’d reached our destination. In fact, the seats were so low, my mum needed a cushion to see over the steering wheel. Those were the days!

 

Volkswagen’s Beetle: The Great ‘People’s Car’

 

The Beginning

The Beetle started its life in Germany in the 1930s – the vision, as commanded by Adolf Hitler, was to produce a cheap car that could be mass produced and sold to the German people. It was designed by Ferdinand Porsche (yes, the founder of the Porsche car company).

 

The outbreak of World War II saw the commercial production of the Beetle stopped – only 210 had been made. Through the war, a few variants were produced for the military elite, but an air raid damaged the factory and all production halted in 1944.

 

Mass Production Begins

Post-war the British took over the damaged factory. Instead of destroying it, a strategic thinking British Army Officer, Major Ivan Hirst, realised that the factory might benefit both the British and the war-torn Germans. There was a desperate need for jobs in Germany and the British Army needed vehicles. He got the factory running again and saw that the British Army approved the commission of 20 000 cars. This new outlet of cheap cars quickly led to the establishment of sales and export networks across Europe and by 1955 the one-millionth car rolled off the production line.

 

‘The Bug’ steals our hearts

As they say, the rest is history. The Beetle, affectionately known as ‘The Bug’, is a car that has many stories to tell. It helped Germany promote a more positive image after the war and it afforded many a student and young family a means of transport. Its enduring popularity and iconic status are a testimony to our fondness for this fun, little car. It will be missed but definitely not forgotten!

Close-up of a blue vw beetle's light

Fun Facts

  • The original Beetle stayed in production for 6 decades.
  • A jaw-dropping 21 529 464 Beetles have been produced
  • It’s the most-manufactured car of a single platform ever
  • It was voted the 4th most influential Car of the 20th Century in 1999

 

Volks Affair – German Car Service Specialists in Melbourne

The future of Volkswagen lies in electric cars and family cars. If you’re a VW owner, make sure your car is serviced by a reputable service centre. Volks Affair is an independent German Car Service Centre in Melbourne. We love keeping our customers’ cars in top condition. Give us a call today to book a service.

The Rising Popularity of Hybrid Cars in Australia

The Rising Popularity of Hybrid Cars in Australia

Hybrid cars are here to stay and if you are the eco-conscious owner of a hybrid German vehicle then you’ll need a trusted electric and hybrid car service team.

 

Our favourite German brands – BMW, Mercedes-Benz, and Audi – are all producing hybrid cars for the Australian market.

 

Hybrid Cars and the Australian Market

Australia hasn’t seen the incentives, such as tax rebates, offered by other countries to convert to more environmentally friendly low-emissions vehicles. But us Aussies have been embracing the green lifestyle anyway – opting for cleaner and more fuel-efficient technology. It would be wonderful to see the local and state governing bodies take a more proactive approach and introduce incentives for people to reduce their carbon footprint. It is estimated that road traffic in Australia in responsible for about 13% of greenhouse gas emissions. With the fluctuating and ever-increasing fuel price, green vehicles are a wise choice.

 

Snapshot of Popular Hybrid Cars in Australia

 

  • BMW iPerformance

 

BMW have a number of hybrid vehicles on the Australian market already with plans to launch more electric models in the future. The iPerformance vehicles are described as a marrying of combustion engine engineering and modern battery technology. The aim is to reduce carbon emissions but still have the luxurious feel and drive that is distinctly BMW. You can use a public charging station to charge the battery or a household socket. The BMW i3 (2013) will get you 130 km on battery and 100km from petrol.

 

  • Audi e-Tron

A popular model is the Audi A3 Sportback e-Tron (2014). This is a petrol-electric hybrid with great fuel efficiency and keeps its sporty shape.

 

 

  • Mercedes-Benz

Mercedes-Benz is keeping up with their competitors, but their 2015 C-class only offers 31km electric range.

 

Hybrid cars are something to keep our eye on. Although Australia has been slow in adopting them, it is certainly something that is only going to be enhanced by future technology.

 

Car Service Specialists

 

At Volks Affair our speciality is German car service and repair. Our mechanics are professionals and experts in the field. We keep up to date with all the latest in car technology and can offer standard servicing on hybrid vehicles. Volks Affair is an independent car service and repair centre. We pride ourselves on the personal service we give to our customers and the open and honest way in which we communicate. If you own a German vehicle, hybrid or not, and live in Melbourne then look no further than Volks Affair.

Melbourne Car Mechanics – Top 5 Reasons to Drive a German Car

If you love your performance vehicle – and let’s face it – who doesn’t, then you need to ensure it is serviced by the right car mechanics.  Our skilled mechanics are experts when it comes to BMW, Audi, Volkswagen, Skoda and Mercedes Benz. They know what it takes to keep these superior vehicles in top condition. Today they’re going to give us their top reasons for investing in a German engineered car, be it new or used.

BMW steering wheel - car mechanics give tips on german carws

Built for Performance

German engineering is highly sought after. If you’ve ever had the privilege of driving on the speed limitless autobahn, then you’d know how important it is to have a smooth ride at top speeds. Driving a dependable and performance orientated car allows for a luxurious and comfortable journey no matter what your speed. There’s no shaking or jostling – just a quiet, smooth ride – you’ll hit top speeds before you know it.

Tested at Speed

All cars go through safety tests – it’s critical. German cars are tested with the Nürburgring track in mind. In fact, the Nürburgring and automotive development go hand-in-hand. The track puts our favourite German cars through the paces of speed, performance and handling. The track’s range of altitude, turns and steep ascents and descents make it a firm favourite to test car performance and handling.

Design

Always cutting-edge and setting the pace for style and design. BMW, VW, Mercedes-Benz and Audi are all instantly recognisable.

Innovation

Along with huge brand reputations comes the need to stay ahead of the pack. German vehicle manufacturers are constantly innovating to ensure they are not only up-to-date with the latest technology but also driving it forward.

Tradition

As cutting-edge and innovative as they are, German cars are also steeped in history. These long-known brands have risen up to become a part of our modern culture. The history of German cars started with the invention of the four-stroke internal combustion engine by Karl Benz and Nikolaus Otto in 1870. From the outset, these famous brands focused on reliability, functionality and quality. These are still the pillars upon which they are built.

 

Volks Affair

 

The need for German cars to constantly innovate and adapt to the changing demands of consumers means that German car service specialists must also have the latest diagnostic tools and know-how to deal with these advancements. At Volks Affair, we ensure our car mechanics have the technical expertise to repair and service all German brands.

Mercedes-Benz Car Mechanics: 2019 A-Class Sedan

A man holding Mercedes-Benz car keys

The Mercedes-Benz A-Class is a fabulous entry level vehicle for those wanting a dependable luxury brand. Our Volks Affair Mercedes-Benz service and repair specialists in Melbourne are excited to see the 2019 A-Class Sedan will be offering some cutting-edge technological features.

Spotlight on the 2019 A-Class Sedan

German car specialists say that Mercedes-Benz is continuing on its mission to attract young, tech savvy drivers by offering sleek, sporty and tech packed vehicles. The latest models will meet consumer expectations by including advanced features such as driver-assist and voice-controlled infotainment systems.

Mercedes-Benz manufacturers have proudly claimed that the new A-Class Sedan

is the most aerodynamic production car in the world. Consumers are used to the A-class hatchback, but Mercedes-Benz has revised the A-Class and is launching an A-Class sedan (due to launch in Australian in 2019). This classy addition to the Mercedes-Benz brand is set to attract a younger demographic and pit itself against Audi and BMW drawing first-time buyers with this entry-level model.

‘Hey Mercedes’

Voice controlled technology is a must for a luxury vehicle. Our Mercedes-Benz service specialists are happy to see the A-Class will come with MBUX (Mercedes-Benz User Experience). This infotainment centre has advanced voice recognition software to interpret natural speech patterns. It has a dual screen 7-inch high-resolution setup. Mercedes-Benz is definitely keeping on trend with the inclusion of this intuitive technology.

This compact sedan will have the distinguishing large front grille. It is 4549mm long, 1796mm wide and 1446mm tall. It will have a 7-speed dual clutch automatic transmission and dynamic driving options. You can choose between sports, eco, comfort or individual driving modes.

Driver-Assist

With driver-assist fast becoming an expected feature in luxury vehicles, our Mercedes-Benz service mechanics list some of the features we can expect with driver assist.

  • Lane-change assist
  • Lane-keeping assist (the steering wheel pulsates to warn you)
  • Automatic emergency braking
  • Forward collision warning
  • Pedestrian detection
  • Rear collision detection when the car is still (this means that brakes will be automatically applied if rear collision is detected. This will prevent you from being pushed into traffic if a car misjudges the stopping distance at a traffic light.)
  • Vehicle to Vehicle communication – cars can share data in real time

Independent Mercedes-Benz Service Specialists

If you’re in the market for a luxury German vehicle or you’re already the owner of a top German brand, then you need to ensure your car is kept in good condition. Volks Affair is an independent vehicle service and repair centre in Melbourne. We are German car specialists who offer a genuine Mercedes-Benz dealership alternative. Our car mechanics are experienced and dedicated to keeping up-to-date with the latest German engineering. If you would like to know more about our service, don’t hesitate to contact us.

Audi and BMW Service Specialists Spotlight on Luxury SUVs

 

Blue BMW service at Volks Affair

Australian Consumer Choices

Known for their reliability, superior engineering and comfort – choosing between luxury SUVs can be an exciting but daunting task. There are plenty of factors to consider, including who will service your vehicle. Here at Volks Affair- our Audi and BMW service teams – are always keeping an eye on vehicle trends and we’re delighted to see our favourite German SUVs are becoming increasingly popular in Melbourne.

According to ACA Research the upward trend in SUV sales is continuing on from 2017. SUVs seem to be the preferred vehicle of choice amongst Australians and luxury German vehicles are a fashionable and attractive option. The BMW X3 and the Audi Q5 are fast becoming top luxury family SUVs, the BMW X3 is especially popular with its signature double kidney grille front and sleek body.

2018 – BMW X3 and Audi Q5: At a Glance

Both the BMW X3 and the Audi Q5 have turbocharged four-cylinder engines with the option to upgrade to a more performance-oriented model.

Both cars have sleek, well-fitted interiors and make perfect family vehicles. They fit 5 people comfortably and have enough boot space for all the family vacation baggage.

Both cars offer high resolution digital screens, but an interesting difference is that BMW X3 only supports Apple CarPlay whereas Audi Q5 supports Apple CarPlay and Android Auto. That may be a deciding factor for many.

BMW X3 2018

  • iDrive – for natural navigation, just speak.
  • Heads-up display – speed limits, navigation and collision warnings are projected onto the windscreen so you can keep your eyes on the road
  • Driver Assist – will give you warnings if an accident risk is detected
  • All wheel drive
  • 6 airbags

Audi Q5

  • Voted Carsales best SUV over $50000 2017
  • Sports models offer virtual cockpit
  • Safety technology – includes rear cross traffic alert and side-assist (you’ll be warned if you’re about to open your door onto a cyclist)
  • All Wheel drive
  • 8 airbags

As with most cars it’s really a personal choice and a case of test driving both models. If you are planning to invest in a new car this year – our advice is to opt for one the superior luxury German models. Just make sure you have a top-quality service centre that can service and repair your vehicle to keep it in top condition.

Audi Service and BMW Service

At Volks Affair our highly skilled BMW and Audi mechanics will service your car with the latest diagnostic equipment. If you want your car serviced by experienced and trusted technicians, then look no further. We offer competitive pricing and we’re conveniently located in South Melbourne. We welcome all new and returning clients, so contact us today!